Refund policy
Due to the nature of our products, all Mystery Boxes, and custom-curated items are final sale. These items are made to order and curated specifically for each customer, which means we do not accept returns, refunds, or exchanges for these products.
Requests for specific colors, themes, or preferences are welcomed, but cannot be guaranteed and do not qualify an order for a return or refund.
Damaged or Defective Items
Please inspect your order immediately upon delivery.
If your order arrives damaged, defective, or incorrect, contact us within 48 hours of delivery at 📧 shopbabbleandco@gmail.com
Include:
- Your order number
- A description of the issue
- Clear photos of the item(s) and packaging
We will review the issue and, if approved, provide a replacement or store credit at our discretion. Issues reported outside the 48-hour window may not be eligible for resolution.
Contact Us
If you have any questions about our refund policy, please don't hesitate to reach out to us.